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1. How will I be billed?
2. How do I pay my invoice?
3. What are the voice mail menu keys?
4. My voice mail has just been activated; can I use it right away?
5. What do I have to do if I forget my voice mail password?
6. How do I change the number of rings before the voice mail takes the message?
1. How will I be billed? - You will receive a monthly invoice showing the details of the telephone services, packages and savings you have selected and their rates. Up »
2. How do I pay my invoice? - RocaTel offers simple and convenient payment methods such as pre-authorized bank payment, pre-authorized credit card payment, payment by cheque, at an ATM or at your financial institution. Up »
3. What are the voice mail menu keys? - See below for an updated summary of the main voice mail menu keys.(comming soon) Up »
4. My voice mail has just been activated; can I use it right away? - Your voice mail is ready to take your messages; you don't need to do anything. However, to retrieve your messages, you must initialize your voice mail by completing the following steps:
5. What do I have to do if I forget my voice mail password? - For security reasons, you must contact our Technical Support department, and an agent will help you with a new password. Up »
6. How do I change the number of rings before the voice mail takes the message? - Dial *94. Wait for the tone and enter the desired number of rings by pressing the corresponding keys from 0 to 9. Two beeps followed by the dial tone will confirm the command. Up »